Frequently Asked Questions — Everything You Want to Know Before You Ship
We’ve answered the questions our customers ask most often — about pricing, timing, the cross-border process, pickup, delivery, insurance, and everything in between. If your question isn’t here, call us. A real person will give you a straight answer. See a question and want to learn more? Tap the question to reveal our answer.
We’ve answered the questions our customers ask most often — about pricing, timing, the cross-border process, pickup, delivery, insurance, and everything in between. If your question isn’t here, call us. A real person will give you a straight answer. See a question and want to learn more? Tap the question to reveal our answer.
The cost to ship a vehicle depends on your pickup location, delivery destination, vehicle type, vehicle size, and time of year. Toronto to Florida car shipping is one of our most requested routes, and pricing can change between standard season and peak snowbird season.
We do not publish flat prices online because every shipment is different, but we do not hide pricing either. Call 416-638-0001 or submit a quote request online and a real member of our team will give you an accurate quote based on your exact route, vehicle, and dates. Your quote will include your transport rate and any applicable surcharges, so you know the full cost before you commit.
Snowbirds Auto Connection is a company-owned and operated carrier. We own every truck in our fleet, and every driver is a direct SAC employee. We are not a broker, we do not use load boards, and we do not hand your vehicle to a third-party carrier.
When you book with SAC, the company that answers your call is the same company that picks up your vehicle, transports it, and delivers it to your destination. One company. Our trucks. Our drivers. No brokers, no middlemen, and no lowest bidder.
Standard Toronto to Florida vehicle shipping usually takes 5 to 7 business days. During peak snowbird season, especially from October through January, transit can take up to 10 business days because of higher volume.
Southbound vehicles depart every Friday from our Vaughan, Ontario, terminal. Transit time begins after departure, not on the pickup day. When you book, we confirm your pickup window, departure timing, and estimated delivery window so you know what to expect.
Yes. SAC carries liability insurance and cargo insurance. Your vehicle is documented at pickup and delivery using an Electronic Inspection Report and photo documentation.
Before loading, our driver records the condition of your vehicle. At delivery, the vehicle is inspected again and compared against the original report. If something happens in transit, you are dealing with one company, one insurance policy, and one clear conversation — not a broker blaming a carrier or a carrier blaming someone else.
For Canada-US vehicle shipments, SAC manages the cross-border paperwork for you. That includes CBSA documentation on the Canadian side, US Customs requirements on the American side, and coordination through licensed bonded customs agents.
For most personal vehicle shipments, you need your vehicle registration, proof of insurance, and identification. We prepare and manage the customs paperwork through the proper channels. A $100 customs brokerage fee applies to northbound shipments only when the vehicle is returning from the US back to Canada. There is no customs fee going southbound.
It depends on your shipment type. For snowbird, student, and relocation customers, SAC may allow golf clubs and up to 100 pounds of personal luggage to remain in the vehicle.
Anything left inside the vehicle is at the customer’s own risk. SAC carries zero liability or responsibility for personal belongings during transport, regardless of the cause. If your vehicle exceeds the allowed personal item weight, additional fees or surcharges may apply and will be explained before booking.
For government and military relocations, personal items usually cannot remain in the vehicle because of relocation program requirements. For all other shipments, vehicles should be empty unless SAC confirms otherwise.
Door-to-door car shipping means we come to your pickup address and deliver the vehicle to the delivery address you provide. You do not need to bring your vehicle to a depot, terminal, or third-party location.
Our team coordinates the pickup, completes the inspection report, loads the vehicle, provides updates during transport, and delivers it directly to the destination address. The only thing you need to do is make sure someone is available for pickup and delivery, unless another arrangement has been confirmed in advance.
Our standard service uses open car carriers. These are the large multi-level trucks you see on highways carrying vehicles to dealerships. Your vehicle is professionally loaded, secured, and transported using the same general method used to move new vehicles across North America.
Because open carriers are exposed to the road, your vehicle may arrive with normal road dust. That is expected and is not damage. Enclosed transport is available for specialty, classic, exotic, luxury, or high-value vehicles, but availability is limited and the cost is higher. Call 416-638-0001 if you want to discuss whether enclosed transport makes sense for your vehicle.
Yes. SAC provides vehicle pickup and delivery across Canada, including major cities, suburbs, smaller towns, rural communities, and remote locations. We regularly handle vehicle transport for snowbirds, students, corporate relocations, military postings, and remote Canadian destinations.
If your city is not listed on the website, that does not mean we cannot help. Call 416-638-0001 or submit your pickup and delivery addresses through the quote form. If there’s a road, we’ll go.